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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Heather Dixon

Heather Dixon

May 13, 2026

5  out of  5
rating by Heather Dixon
"Cherice was a great help to me while trying to pick my new insurance. She was knowledgeable and compassionate."
We responded:
"Thank you for your review, Heather! I'm happy to hear that Cherice was able to assist you with her knowledge and compassion. Our team is dedicated to providing excellent service, and it's wonderful to know we met your expectations. If you need anything else, feel free to reach out!"
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Tobias Colvin

May 12, 2026

5  out of  5
rating by Tobias Colvin
"Joyce was amazing. Thank you State Farm!"
We responded:
"Thank you, Tobias! I'm glad to hear that Katie provided such an amazing experience for you. We appreciate your feedback and are here to assist with any future insurance needs or questions."
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Rebecca Smith

May 11, 2026

5  out of  5
rating by Rebecca Smith
"Joyce is always a delight to deal with. She’s pleasant, encouraging and always on the ball."
We responded:
"Thank you for your review, Rebecca! I'm glad to know that your experience has been so positive. Our team is dedicated to providing excellent service. If there's anything else we can assist you with, feel free to reach out!"
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Gina Wiler

May 8, 2026

5  out of  5
rating by Gina Wiler
"She was personable, and was very patient in working with me to ensure I was satisfied as a customer. Cherice is very efficient and knowledgeable in what she presents, and savvy in knowing what will best serve the customer. Thank you Cherice for your superb service, leadership and great work. I’m satisfied and pleased in the auto insurance and rental insurance I’m getting. You are Amazing in your work and may you continue to soar high and prosper in everything that you do. You deserve it for all the great work you’ve done. Again, many thanks! Gina"
We responded:
"Thank you, Gina, for your wonderful feedback! I'm delighted to hear that Cherice provided you with such excellent service. Her dedication to ensuring customer satisfaction is truly commendable. We're happy to know you're pleased with your auto and rental insurance. If you ever need anything else, feel free to reach out. Thanks for choosing us!"
Profile photo of Dena Oliver

Dena Oliver

May 7, 2026

5  out of  5
rating by Dena Oliver
"I was needing to change and bundle my auto insurance. Nicole was amazing! I thought for sure State Farm rates would be higher than everyone and Nicole proved that to be wrong.. She saved me almost $500 a year! Nicole was very patient while I shopped around and during that time, she would check in with me to see if I had questions. She was able to take care of my every need at a very reasonable price.! Thank you Nicole, State Fsrm"
We responded:
"Thank you, Dena! I'm glad you had a positive experience with our team. It's fantastic that we could help you bundle your insurance and save you money. We're committed to providing excellent service and are here for any questions or assistance you might need. Let us know if there's anything else we can do for you!"
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Shannon Kellum

May 5, 2026

5  out of  5
rating by Shannon Kellum
"Almost gave up, but I was pleasantly surprised they found me a very affordable ins policy. There great and much appreciated."
We responded:
"Thank you, Shannon! I'm happy to hear that we could assist you in finding an affordable insurance policy. Your appreciation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of James May

James May

April 26, 2026

5  out of  5
rating by James May
"Thanks for sharing your knowledge and working finding the best coverage for a solid price. Cherice provided top notch service and explained everything in great detail. Thank you for your business and expertise I will gladly recommend to friends and family."
We responded:
"Thank you, James! I'm happy to hear that Cherice delivered excellent service and helped you find the right coverage. Your recommendation means a lot to us. If you ever have more questions or need assistance, feel free to reach out. Thanks for choosing us!"
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alisa nickelson

April 16, 2026

5  out of  5
rating by alisa nickelson
"Easiest and best experience I have had this far with insurance thanks to Nicole!!"
We responded:
"Thank you, Alisa! I'm happy to hear that Nicole made your insurance experience so smooth and enjoyable. Our team is dedicated to providing excellent service, and it's wonderful to know we met your expectations. If you need anything else, feel free to reach out!"
Profile photo of Jaxen Suttle

Jaxen Suttle

April 14, 2026

5  out of  5
rating by Jaxen Suttle
"Nicole was very kind and helpful."
We responded:
"Thank you, Jaxen! I'm glad to hear that Nicole was able to assist you with kindness and helpfulness. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
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Serpintine Fire

April 7, 2026

1  out of  5
rating by Serpintine Fire
"If you knew how petty and childish this woman and her staff were……. You’d NEVER buy insurance from her….."
Profile photo of Matthew Cook

Matthew Cook

April 3, 2026

5  out of  5
rating by Matthew Cook
"Very helpful and supportive in accomplishing my insurance goals. Suzanne's assistant Cherice is exceptional."
We responded:
"Thank you, Matthew! I'm happy to hear that you found our team helpful and supportive in reaching your insurance goals. Cherice is indeed exceptional, and we're grateful to have her on our team. If you need anything else, feel free to reach out!"
Profile photo of Heath Webb

Heath Webb

March 17, 2026

5  out of  5
rating by Heath Webb
"Can’t possibly say enough. I was in a time crunch and not only did Nicole drop everything to get this done for me, she also cut my cost literally in half! Highly recommend!"
We responded:
"Thank you, Heath! I'm so happy to hear about your positive experience with Nicole. She truly goes above and beyond to assist our customers. We appreciate your recommendation and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Agents KWMW

March 9, 2026

5  out of  5
rating by Agents KWMW
"Suzanne Bodlovic at State Farm in Albany is a massive asset to our agents at Keller Williams Realty Mid-Willamette. She is consistently willing to go above and beyond to help our clients and, just as importantly, takes the time to educate our agents. It is truly a pleasure to work with such a knowledgeable professional!"
We responded:
"Thank you for your fantastic feedback! I'm glad that our commitment to supporting your team and clients is appreciated. We're always here to help, so feel free to reach out anytime!"
Profile photo of Becca Misho

Becca Misho

March 4, 2026

5  out of  5
rating by Becca Misho
"Cherice was absolutely amazing and got me all squared away with everything I could need. She was responsive, thorough and personable."
We responded:
"Becca, thank you for your wonderful feedback! I'm happy to hear that Cherice provided such responsive and thorough service. Our team is dedicated to making sure you have everything you need. If there's anything else we can assist with, just let us know!"
Profile photo of Edward Enfield

Edward Enfield

March 3, 2026

5  out of  5
rating by Edward Enfield
"Great people and great service"
We responded:
"Thank you, Edward! I'm happy to know you appreciated our team and the service we provided. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Samantha Lepore

Samantha Lepore

February 26, 2026

5  out of  5
rating by Samantha Lepore
"They're all fantastic - very responsive and accommodating to any questions! Even when they weren't able to provide us a certain business policy we needed they still got me three references for people that could. Highly recommend!"
We responded:
"Samantha, thank you for your wonderful feedback! I'm happy to hear that our team was able to assist you with your questions and provide helpful references. Your recommendation means a lot to us. If there's anything else you need, feel free to reach out anytime!"
Profile photo of Tami Spencer

Tami Spencer

February 17, 2026

5  out of  5
rating by Tami Spencer
"I spoke with Cherice May concerning getting renters insurance, it was great she was so helpful understanding about renters' insurance. I'm very grateful to her. Thank You"
We responded:
"Thank you, Tami! I'm happy to hear that Cherice was able to assist you with your insurance needs. We appreciate your kind words and are here to help with any other questions you might have. Thanks for choosing us!"
Profile photo of Patty Crittenden

Patty Crittenden

February 2, 2026

5  out of  5
rating by Patty Crittenden
"Katie is amazing, so helpful and friendly!!"
We responded:
"Thank you, Patty! I'm happy to hear that Katie provided such helpful and friendly service. We appreciate your feedback and are always here to assist with any of your insurance needs. Thanks for choosing us!"
Profile photo of Chris Moss

Chris Moss

January 24, 2026

5  out of  5
rating by Chris Moss
"Outstanding service with great customer service and knowledge which saved me almost $100 a month with more coverage. Highly recommended!"
We responded:
"Chris, thank you for your fantastic feedback! I'm happy to know that our service and expertise made a positive impact on your coverage and savings. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
Profile photo of Patty Joy

Patty Joy

January 21, 2026

5  out of  5
rating by Patty Joy
"Very friendly office and Katie did a professional review. Very pleased with her explanations."
We responded:
"Thank you, Patty! I'm happy to hear that you found our office friendly and that Katie provided a professional review. We're grateful for your feedback and are always here to assist with any questions or needs you may have. Thanks for choosing us!"
Profile photo of Tylinn McMaster

Tylinn McMaster

January 20, 2026

1  out of  5
rating by Tylinn McMaster
"This individual started harassing me after obtaining my info fraudulently. I never requested a quote and have not been shopping for insurance."
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aaron warfield

January 19, 2026

5  out of  5
rating by aaron warfield
"A wonderful agent, office, and firm. Great people who have been immediately responsive to all of my needs. Aaron"
We responded:
"Thank you, Aaron! I'm happy to know you had a great experience with our team. We’re committed to being responsive and attentive to your needs. Let us know if there's anything else we can assist you with!"
Profile photo of Brennon Leach

Brennon Leach

January 16, 2026

5  out of  5
rating by Brennon Leach
"Nicole helped me. Very easy and quick"
We responded:
"Thank you, Brennon! I'm happy to hear that Nicole made your experience easy and quick. Our team is dedicated to providing efficient service. If you need anything else, feel free to reach out!"
Profile photo of Cheryl Morgan

Cheryl Morgan

January 9, 2026

5  out of  5
rating by Cheryl Morgan
"Nicole Smothers is an awesome agent. She helped me save 75% on car insurance. She is detail oriented, friendly and I trust her. Nicole has been available when I needed to talk and has made a point of keeping me up to date. I am glad I switched to State Farm."
We responded:
"Thank you for your wonderful feedback, Cheryl! I'm delighted to hear that Nicole has been so helpful and attentive in assisting you with your insurance needs. It's great to know you feel confident and informed with our service. If you ever need anything else, feel free to reach out!"
Profile photo of Savannah Mitchell

Savannah Mitchell

January 8, 2026

5  out of  5
rating by Savannah Mitchell
"Probably the most pleasant interaction I’ve had in awhile! The amount of money I’m saving each month by switching is unbelievable and with better coverage may I add. I’m very happy"
We responded:
"Thank you, Savannah, for sharing your experience! I'm glad to know that switching has been beneficial for you, both in terms of savings and coverage. It's wonderful to have you with us, and if you ever need further assistance, feel free to reach out. We're here to help!"